Meet the Team

Here at Basement Watchdog we’re not just a sump pump manufacturer, we are a family. We’ll take you behind the scenes to get to know us better. We’re proud to introduce the people who assist in…Watching out for you!

Matt, Customer Service Manager
Matt has been with Glentronics since the spring of 2007.

He initially started as a customer service representative answering phones, helping customers troubleshoot their pump issues and taking orders. Matt’s leadership skills became apparent within his first 6 months here and was soon promoted to Customer Service Manager. He has been an instrumental driving force in helping develop our unmatchable customer support team.

His thorough approach to troubleshooting technical issues has led him to additionally oversee our IT. Matt’s ability to focus on the issues at hand, make him successful at whatever he puts his mind to. If you ever have the pleasure of talking to Matt, we guarantee that you will not be disappointed. He is extremely knowledgeable and is always ready to give our customers A+ service.