Basement Watchdog offers several support options for our products such as tips, tutorials and troubleshooting guides. We are here for your and ready to help in any way we can.

Warranty and Extended Warranties

All Basement Watchdog systems come with a warranty, based on the product purchased. The details can be viewed by clicking "Warranty" underneath the model shown.

Glentronics also offers extended warranties on our Battery Backup Systems from 2 to 5 years. This includes the backup pump on our Combination Systems and can be done within 30 days of original purchase. The cost for this extended warranty is different for each model. The price is listed on the Extended Warranty Card that came with the system. If you do not have this card it can be downloaded below. Complete the form and send it to us by US Mail. You will receive a certificate in the mail within a few weeks.

Find your system below to get the right download. For more help, feel free to call our customer service department at (800) 991-0466, option 3.

Battery Backup Systems


Combination Systems


Primary Sump Pumps





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